Job Description
Location:: Boston, MA, USA
Visa Status:: Any work visa (Visa sponsorship available)
Salary::$ 60,000.00
Duration:: Contract
Job Description:
- Manage the functionality and efficiency of a network operations center supporting IT infrastructure at multiple locations.
- Develop, track, revise and monitor policies and standards for allocation related to the use of information technology and computing resources, and assure and sustain the integrity and security of network infrastructure.
- Assist end-users through Email, Phone and Remote assistance
- Respond to requests and conduct, track and report network systems and hardware accountability and materiel destruction.
- Provide remote assistance to IT fieldings to include network configuration, troubleshooting, sub-netting, and circuit validation.
- Maintains written documentation of incidents and escalate issues to the appropriate level of support as required by documented policy and procedures.
- Configure VLANs, firewalls, switches, routers, and other networking technologies.
- Support Cisco Unified Communications suite of technologies, to include VOIPs and telepresence.
- Provide advice and training to end-users, and guide and inform senior leadership.
- Maintain current knowledge of relevant technologies as assigned.
- Participate in special projects as required.
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Qualification::
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